2K customer data stolen, sold online after support scam

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Screenshots: NBA 2K23

Back in September, 2K suffered a data breach when hackers somehow managed to gain access to company supportand in doing so impersonate official channels to get hold of people’s data. At the time, the company wasn’t sure exactly what was stolen, but now it does.

Through the VGCa final email was sent to those affected last week, stating that although “there is no indication that any of your financial information or password(s) is kept on the system Ours has been compromised”, the thieves to be may obtain “some personal data that has been recorded about you when you contact us for support, including email address, helpdesk ID number, gamertag and board details control”.

That data was then put up for sale online, so 2K is urging people who received the October 6 email from them to do standard things like reset their passwords and monitor their accounts for any information. any suspicious activity. Incredibly, however, 2K’s correspondence also Contains the following guarantees:

Should I trust emails from 2K?

Well, our email is once again secure. However, we still advise you to be wary of online communications on all platforms.

That doesn’t help with this hack! This is not a case of hackers impersonating 2K support, they actually get the key to it and send malicious links to people from official emails, so “be on the lookout” won’t help. What a great benefit!

Anyone who receives a malicious email from an account and then clicks on the accompanying links is likely to get some malware, which 2K says can most likely be disabled by.. .reboot your computer.

Based on additional investigative work and testing from our team, we believe powering off and on your device will provide additional protection from malware.

If you’re affected or just want to read through 2K’s response, you can view the full message here.


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