GRAFTON, IL. (KMOV) – An Illinois family told News 4 their teenage daughter was publicly shamed Monday at Raging Rivers Water Park in Grafton.
“For a company to be responsible for such a huge emotional impact on my daughter, it was difficult,” said her father, Andrew Batton.
Batton takes his family to the famous amusement park in the hope of getting on the newest ride, Mississippi Monster.
When the group reached the top of the hill, Batton said a worker then asked his 13-year-old daughter to jump on a scale in front of strangers.
Batton said: “The guy looked at us and said to my daughter and said, ‘You need to step on the scale.
The ride has a weight limit of 200 pounds.
Batton said: “She stepped on the scale and she was 205.
A spokesperson for Raging Rivers said the decision was made to prioritize the safety of guests. However, Batton says there is no indication of a weight limit.
“I said, ‘There’s nothing in the media about that. Has this been posted anywhere? He said, ‘No. We’ve had a number of injuries so we’re limiting the weight on the ride,” Batton said.
Raging Rivers told News 4 that new water pipes for the Mississippi Monster waterslide will arrive early Wednesday. Equipment was ordered to increase the weight of the trip.
“The frustration she felt at not being able to ride the brand new car was certainly overshadowed by the public humiliation of being asked to put it on the scale,” Batton said. “Then more than that, be told you’re overweight.”
Batton and his daughter are both season pass holders and say they have no plans to return to the water park anytime soon.
Batton said: “Tears welled up in her eyes. “We as parents must now undo the emotional trauma this corporate company has caused us.”
A spokesperson for Raging Rivers sent News 4 a statement Wednesday regarding the incident.
Copyright 2022 KMOV. Copyright Registered.