There’s only one secret: It’s a robot.
A Jack in Box in Chula Vista, California, debuted a robot that makes french fries at the end of July. Washington Post report. Flippy is trained to dip baskets of food in hot oil and remove them when they are perfectly golden brown. It uses artificial intelligence to sense food and deliver it when it’s ready to cook or serve.
The robot development cost was $50 million, $5,000 to deploy in the kitchen, and $3,500 per month to rent. Flippy is a major investment by the maker of Miso Robotics. The company has also developed Sippy, a robot that can pour and stamp drink orders before serving them to customers. And don’t forget the Chippy, which you can find on select Chipotles, the tortilla chips, parcel reported.
Jack in the Box did not return immediately Fortune’s Request comments.
Some restaurants have used robots in their kitchens before. A restaurant in Florida begins use Servi, a robot that brings food from the kitchen to the customer’s table, during the pandemic. And the Chili’s restaurant chain started using “Rita the Robot” in 2020 to serve customers, and has expanded usage to 51 locations.
The difference now is that fast food restaurants across the country are facing ongoing labor shortages as they struggle to recruit and retain workers. Around 2.8 million won Restaurant employees were laid off or fired shortly after the pandemic. As business gets busier, companies have a harder time attracting employees back with comparable pay. The industry still has 750,000 fewer jobs than it was at pre-pandemic levels in May, according to the National Restaurant Association.
America has nearly 200,000 yen Nationwide fast food joints. Catering to a growing stream of customers looks like an uphill battle for restaurants. The US customer satisfaction index recorded a decline in customer experience from 2021 to 2022 due to food/drink quality and speed of service, among other factors. If the service is poor, it can lead to lower tips for serveraffect their overall income.
While robots may not have the same needs as normal workers do, they don’t have any problems and can fail without warning. And it’s unclear whether fast-food chains like Jack in the Box will invest heavily in converting their workforces from humans to robots. The Post reports that Jack in the Box is planning to install Flippy at five to 10 other locations by the end of next year.
One The 2021 report from Lightspeed, a commerce platform, found that half of restaurant operators expect to use automated technology in the next few years. But about a third of restaurant goers don’t want to see a machine making their food, according to an April report from Dive . Restaurant industry news website.
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